Friday, March 22, 2013

Silence is Golden

I've been busy (hence the verboten Friday post). A high-profile, long-term, work-over-Christmas online API for which I did information architecture just went live. I've gotten some nice compliments from people in-house; so have the developers who made it real. But the most gratifying response has been from the end-users: almost total silence. The user base consists of highly-placed professionals who can escalate issues in their sleep. And for the most part, they haven't been doing that. A few data glitches (NOT MY FAULT!!) and otherwise nothing.

I really enjoy this kind of silence.


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